Dubai has formally rolled out a unified, AI-powered system for measuring workforce productivity across 32 government entities, giving officials a single methodology to compare staffing, spending and service output across the emirate's public sector.
The Dubai Government Human Resources Department (DGHR) adopted the Workforce Productivity Measurement System pursuant to Executive Council Resolution No. 67 of 2025, issued in September. The system measures the relationship between human resources, financial resources and the government services those resources produce.
From pilot to government-wide rollout
Work on the system began back in 2020, when it was tested through a pilot involving a limited number of government entities. A Workforce Productivity Measurement Steering Committee, established under Resolution No. 7 of 2023, oversaw the project as it scaled up. That committee concluded its work once implementation had expanded to cover all 32 entities now using the system.
Under the first phase, productivity is assessed against recognised standards that weigh services delivered against workforce size, total salaries, actual working hours and other relevant data. The system relies on machine learning and advanced artificial intelligence tools, supported by analytical platforms and digital databases, to generate these comparisons.
