The Dubai Government Human Resources Department has adopted a unified, government-wide Workforce Productivity Measurement System, a move made under Executive Council Resolution No. (67) of 2025 that now applies across 32 government entities.
For Dubai's public sector workforce, this means productivity will be tracked through a single standardised methodology rather than entity-by-entity approaches, giving officials a consistent basis for comparing performance and allocating resources across departments.
From pilot to government-wide rollout
Work on the system began in 2020, when it was tested in a pilot phase involving a limited number of government entities. Its governance was formalised through the Workforce Productivity Measurement Steering Committee, established under Resolution No. (7) of 2023. That groundwork has now culminated in the system's adoption across all 32 entities covered by the latest resolution.
How the system works
The system relies on analytical tools and digital platforms powered by machine learning and advanced artificial intelligence to measure workforce productivity. This positions the initiative as part of a broader shift toward data-driven decision-making within Dubai's government apparatus.
Abdullah Ali Bin Zayed Al Falasi, Director General of the Dubai Government Human Resources Department, described the adoption as significant for how government work is organised. "The adoption of the Workforce Productivity Measurement System across the Government of Dubai represents a strategic milestone in the advancement of government work and reflects Dubai's vision to build a government driven by data and advanced analytics. It supports the development of policies, enhances performance efficiency, and enables government entities to make more accurate, proactive and impactful decisions," he said.
Beyond measurement
Al Falasi also framed the system's purpose more broadly than tracking output figures. "The system's impact extends beyond measuring productivity. It establishes a unified methodology that enhances resource allocation, improves the quality of services and supports sustainable institutional performance, in line with Dubai's vision to build a more agile, efficient and future-ready government," he said.
That framing suggests the system is intended to feed into policy development and service delivery decisions across Dubai's government entities, not simply to generate performance scores for individual departments.
What it means for the 32 entities
With 32 government entities now covered, the unified system replaces what had previously been a more limited, pilot-based approach. The move to a single methodology under Executive Council Resolution No. (67) of 2025 marks the formal end of the testing phase that began in 2020 and the start of standardised productivity measurement across Dubai's government.
The announcement was made by the Government of Dubai Media Office.