Opening a trading account on the Dubai Financial Market no longer requires a branch visit or paperwork. EFG Hermes UAE LLC has launched fully digital onboarding with DFM through its app, EFG Hermes ONE, letting investors obtain a DFM investor number and start trading directly from their mobile phones.

EFG Hermes UAE LLC is regulated by the Capital Market Authority in the United Arab Emirates and operates as part of EFG Holding.

What the digital onboarding changes

Under the new process, investors can complete the steps needed to register with DFM and open a trading account without submitting physical documents or visiting a branch. The entire journey runs through the EFG Hermes ONE app.

Khalifa Rabba, Chief Operating Officer of Dubai Financial Market, said the move reflects the exchange's digital evolution. "The launch of digital onboarding with EFG Hermes reflects the continued evolution of DFM's digital infrastructure and the growing role of regulated platforms in expanding access to Dubai's capital markets. Enabling investors to obtain a DFM investor number and begin trading digitally shortens the path from decision to participation, broadening market participation, enhancing investor accessibility, and reinforcing UAE's position as a leading capital markets hub."

Afra Al Suwaidi, Chief Executive Officer of Dubai Central Securities Depository, pointed to the pace of new investor growth on the exchange. "We welcome EFG Hermes' launch of digital onboarding with DFM, making the investor journey seamless and providing easy access to Dubai's market. With 42,864 new investors joining the exchange in the first half of 2026 alone, making that first step effortless is where access begins. It underscores our commitment to enhancing investment accessibility and efficiency in the region and aligns fully with Dubai CSD's role in making transactions seamless while keeping investors protected."